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Frequent Questions
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Frequently Asked QuestionsPlease browse these frequently asked questions.Product questions can be found here. If you don't find your answer here, please contact us.
You can contact us via email, mail, fax or phone. Our email address is: Our physical address is: Phone: 888-689-6675 Note: If all of our customer associates are busy, you will be asked to leave your name and phone number so that we will call you back in a timely manner. This will save you time on the phone. - Return to Top - Shipping Questions How will you ship my order? When will you ship my order? After you ship my order, how long will it take for me to receive my order? Do you have overnight, 2nd day, etc. shipping? - Return to Top - Ordering Questions Can I order by phone? Our phone # is: 888-689-6675 Note: Due to high call volume, we may not be able to answer your call immediately. However, if you leave us a message, we will respond to you as soon as possible. 99% of the time we return your call within 24 business hours. Can I order by mail? MorterSupplements - Return to Top - Do you have a money back guarantee? Refunds can only be given for products received during this 45 day period. - Return to Top - Can you mail me a catalog? - Return to Top - Can I get a free sample of some of your supplements? - Return to Top - I love your products and would like to become a distributor. Is it possible to do so? I have a whole foods/organic store, can I sell your products in my store? - Return to Top - Do you have an affiliate program? - Return to Top - I am completely new to this site. Which products are essential for my health? There are some staples that we do suggest that everyone take: 1. Alka Green. Alka Green is made from 100% baby barley plants. It is a superior source for vitamins, minerals, amino acids, enzymes and much much more. Furthermore, it is one of the best alkalizing products on the market and will help restore your body to its natural levels of health. 2. Trace Minerals. Did you know the soil is vastly inferior to the soils of 100 years ago? The foods we eat don't contain the vitamin content that it used to. Furthermore, your body cannot use the vitamins you consume if it does not have the necessary minerals. That is why we suggest our Trace Minerals product, which contains 72 trace minerals from an all-natural plant source. 3. Super Digest and Alka Pan. Enzymes are a vital part of our diet, unfortunately our body cannot store enzymes. Furthermore, many of the processed foods today do not contain any enzymes since they are killed during the production of the food. Therefore, it is essential to supplement your body with enzymes. That is why we suggest Super Digest and Alka Pan. These two products contain a smorgasbord of enzymes to increase not only your digestion and absorption but also your health and well-being.
With all that information shared, this is our recommendation to you. Keep in mind that we are not a Medical Doctor and nothing we say is intended to treat, cure or prevent any disease. What may be the cause of your discomfort is that the digestive tract is no longer functioning properly due to years of various behaviors (things you were in control of: food; but also things you weren't really in control of: air quality and pesticides). The first thing we would do is to start a Colon Cleanse. One major source of toxicity is from a clogged and inefficient colon. Once the colon gets backed up, then the liver, kidneys, gallbladder, etc become affected. We recommend our product called Alka Cleanse, which includes the ingredient psyllium, a gentle but effective colon cleanser. This product is generally recommended for 3 weeks, which is about two bottles of Alka Cleanse. At the same time it is important to be providing the digestive tract with the ingredients it needs to get heal. The next product we would recommend would be Alkadophilus. Alkadophilus replenishes the good bacteria necessary in the digestive tract that were killed through antibiotics and chemicals. At the same time as we are cleansing our digestive tract, we need to be nourishing our bodies with life-enhancing products. Trace Minerals and Alka Green are two such products. As we mentioned earlier, our food system is depleted of many minerals compared to 100 years ago. However, our bodies still need these minerals. This is where Trace Minerals come in to play. Trace Minerals are derived 100% from a natural plant source and provide 72 essential minerals. Since the minerals are from a natural source and are found in their ideal environment, the body is able to absorb a majority of the minerals. Alka Green also provides vitamins and minerals; 7 tablets are approximately the same as a serving of vegetables. Alka Green is made from 100% pure baby barley plants; there are no fillers in any of our products. Alka Green provides a great source of living enzymes that the body craves. The enzymes are the building blocks to help our bodies to repair. As our bodies receive this nutrition the body as a whole becomes a more efficient system. Consequently, we think Trace Minerals and Alka Green would be great products for you. - Return to Top - Cancer and Leukemia We also recommend our Alkalize Pack. This pack contains essential supplements to heal your body while alkalizing and energizing your body. I just found out I have leukemia ( CMML ). I am presently taking 10 Alka Green a day. Do you have any suggestions of what I can take to help me? - Return to Top - Insomnia I have obstructive sleep apnea and hypersomnia. I use an oral appliance to help with the sleep apnea but am still struggling with hypersomnia. Could any of Dr. Morter's supplements help with sleep disorders? Our personal experience has been that the more alkaline foods we eat (vegetables and fruits), the better our bodies’ are able to heal and the better we feel. Since it can be hard to eat enough of these foods in a typical day, we recommend taking our Alka Green product. Alka Green is an all-natural, whole-food product that provides essential vitamins, minerals, and enzymes from a live plant source. - Return to Top - Pregnancy What about Alka Pan, Alka Cal and Alka slim (Alka Slim...just to get me alkalized in the morning)? Should Alka Green and Trace Minerals be taken in place of, or along with, prenatal pills? - Return to Top - Butter However, in our opinion, these "new" butters still aren't completely natural. And this is what concerns us. Regular butter has been in the human diet for thousands of years and our digestive system has learned how to break it down and use it. However, many of these new butters have numerous additives to them which turn a good think like olive oil into a processed food which the body doesn't recognize and has difficulty digesting. The body always does best with whole, unaltered foods. And when we start messing with our foods, we start confusing our digestive system. Remember that butter isn't bad and fat isn't bad. This fear of fat is actually unfounded. In fact, a recent scientific review found that reducing the amount of fat in one's diet does not change a person's risk of numerous diseases. (However, eliminating trans fats from your diet does have a significant positive impact on your health) The key is always moderation. Our body needs fat, our body needs carbohydrates, our body needs proteins. It's when these things are eaten in excess or are not eaten at all that we get into trouble. That's why we suggest sticking to natural, unprocessed foods, like butter and would prefer them over the processed new butters.
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